US OrdersEU OrdersAustralia OrdersJapan OrdersKorean Orders    NASC
FREE Shipping Orders over $39 (U.S. lower 48 only)* | Toll free: 800-998-8813
join KALA on FacebookKALA BlogKALA LinkedIn

Shipping Costs

 
Shipping charges are calculated based on the order value.

FedEx Ground is the default shipping method within the lower 48 US states. Shipment to Alaska, Hawaii & Canada are done via US Postal Service Priority Mail.

Orders ship within 24 hrs after order placement. Orders placed during the weekend ship the following Monday. If you would like USPS Priority Mail, Overnight courier service, 2nd day or 3rd day air, please specify this in the Comments box on the check-out form. Additional shipping charges will apply and will be charged to your credit card after the order has been placed.

Shipping Costs (Lower 48 U.S. States only, does not include Hawaii, Alaska and Puerto Rico):

Orders up to $38.99 – $5.99
Orders over $39.00 - FREE SHIPPING

Alaska & Hawaii:

Due to the high costs of shipping to Alaska and Hawaii we are forced to charge real shipping costs. However, we offer a credit of $20 per order for shipping charges incurred, and will charge your credit card for the difference.

Canada, Australia & New Zealand:

Free shipping does not apply. Shipping costs will be calculated during check-out.

PLEASE NOTE: ORDERS TO CANADA, AUSTRALIA & NEW ZEALAND TYPICALLY TAKE BETWEEN 2 AND 4 WEEKS DUE TO SHIPPING TIME AND CUSTOMS INSPECTIONS OUTSIDE OUR CONTROL. IMPORT DUTIES MAY BE ADDED TO YOUR ORDER

 

 

Return Policy

If you don’t experience noticeable and measurable results, we’ll gladly give you a complete and prompt refund of your full purchase price (excluding shipping), no questions asked. That’s our guarantee to you! Simply return the unused portion to us within 30 days of purchase for a full refund, shipping and handling excluded. Details are included with each shipment.

Please note: When products are offered in small and large sizes (for example, 60ct and 360ct bottles, or 1-lb and 10-lbs bottles), we generally will not accept returns for a large-size bottle. If you are trying out our products for the first time, then we recommend purchasing a small-size bottle first.

SUMMER SALE
20% off your order*

Enter Promo Code 970422 or click here to apply code.

*Excludes SmartShip purchases, sale items, shipping, taxes and duties. Discount will not be applied when the cart contains SmartShip items. This offer has no cash value. Promotional savings may be deducted from returns. Offer valid through 11:59 p.m. Pacific Time, June 1, 2020. Not valid on previous purchases or when combined with any other promotional offers.

 

First-time Email Subscriber Discount

Coupon may only be used once and may not be used on previous purchases or when combined with any other promotional offers or discounts. Applies to regular priced in-stock items only and not to items on sale. Discount does not apply to shipping charges.

 

Privacy Policy

At KALA Health, Inc. we are concerned with protecting your privacy. Click here to learn more.

 

Questions? Please E-Mail us at:
sales@kalahealth.com